Computer Repair

In-Shop or On-Site

Personal Service

Friendly, Professional, & Knowledgeable

Local

Locally Owned, Never Outsourced

Any Make, Any Model

Repairing all brands, Mac and PC

Submit a Request for Repair




Preferred Method of Contact
EmailPhoneText

Computer Repair

Offering computer repair services for your home computer or home network

  • On-site / In-Shop Support
  • Microsoft and Mac
  • Virus & Spyware Removal
  • Software Repairs and Upgrades
  • Hardware Repairs and Upgrades
  • General Performance Issues
  • Out-of-Warranty Service
  • Computer Repair and Trouble Shooting
  • New Computer Set-up and Recycling
  • General PC Repair and Cleaning
In-Shop Pricing

$59.99 – Flat Rate Virus Removal and Tune Up

$99.99 – Flat Rate to restore operating system. This includes backing up data.

All other work is performed at $50.00 per an hour ( billed in 15 minute increments)

On-Site Pricing

$50.00 an hour for on-site labor

$79.99 for on-site virus removal

* Any onsite work is billed at a 1 hour minimum. After the first hour, time is billed in 15 minute increments

* $0.45 / per mile outside 25 miles of home office for on-site travel (34 Locust Street Nowrich, NY 13815)

* We NEVER charge for in-shop diagnosis
* We NEVER charge if we can’t fix it
* We NEVER add on hidden fees or charges
We are more then happy to discuss your problem and help you decide if it is worth fixing!

Offering FREE in shop diagnosis
AND will provide an estimate before any repair

Network Support

Having a secure and reliable network that allows you to manage multiple devices is always the end result when you call the professionals at Hourglass Media to set up or support your wireless home network. We can work with your internet provider to make sure when we leave your network is running smoothly.

  • Network Trouble shooting and Repair
  • New Network Set Up
  • Internet connection problems
  • Router Repair and Troubleshooting
  • Firewall Repair and Setup
  • Printer Setup and Connection
  • Connect devices
  • Fix email
  • Wired or Wireless Networks
  • Set up and Configure Network Settings
  • Set up and configure Router
  • Update Firmware
  • Optimize network for more security
  • Complete ISP setup and connect router to modem